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4.4.1.1 Early Failure Process

Applicable products:Kyocera Imaging equipment
(Kyocera ECOSYS, Kyocera TASKalfa, CopyStar CS series)

KYOCERA Document Solutions America will provide customer support, or direct customer to an authorized Kyocera dealer for troubleshooting, repair, or replace a Kyocera device if it fails within 3 years from the date of installation.

For more information, please visit:
KYOCERA Document Solutions America Contact us

4.4.2.1 Product Upgradeability

Applicable products:Kyocera Imaging equipment
(Kyocera ECOSYS, Kyocera TASKalfa, CopyStar CS series)

If a device upgrade is required, please contact an Authorized KYOCERA dealer from where the device was originally purchased, rented, or serviced. Customers may also visit KYOCERA's web site and refer to the model-specific page for upgrade information.

KYOCERA Document Solutions America About us

KYOCERA Document Solutions America Downloads & Support

4.4.3.1 Spare Parts

Applicable products:Kyocera Imaging equipment
(Kyocera ECOSYS, Kyocera TASKalfa, CopyStar CS series)

KYOCERA parts are available to maintenance the device, and maintain optimal device performance for at least 7 years after product is discontinued.
For more information, please contact KYOCERA Customer Service at 800-255-6482.

4.5.4.1 Default to automatic duplex printing

Applicable products:Kyocera Imaging equipment
(Kyocera ECOSYS, Kyocera TASKalfa, CopyStar CS series)

With our EPEAT products, automatic duplex printing is the default setting when installing the printer driver.

KYOCERA_Printer_Driver(zip/68MB)

4.6.1.1 Provision of product take-back service

Kyocera Toner Container, Product and Packaging Recycling Program

Kyocera's Recycling Program provides a convenient disposal solution for environmentally conscious customers that want to recycle their Kyocera toner and waste containers, designated Kyocera products and Kyocera product & consumable packaging, but cannot do so within their local community.
Kyocera strongly encourages recycling locally when possible, and environmentally friendly packaging to limit the burden on the environment.

All Kyocera manufactured components mentioned above may now be shipped to the Kyocera Recycle Center in Hebron, Kentucky for recycling:

Toner Container Shipments that are sent by Regular United States Mail, FedEx or UPS:

KYOCERA Toner Container Recycling Program
2051 Meridian Place
Hebron, KY 41048

Instructions on How to Return Toner Containers or Waste Toner Containers:

Use only the carton provided with your new, replacement Toner or Waste Container. Do not use any other packaging.

Place the used Toner Container or Waste Container in the plastic bag provided in the replacement packaging and seal it. Place the plastic bag in the carton and seal it with tape. If a plastic bag is not provided, cover the waste container opening with the seal provided on the container.

Product and Packaging Shipments are required to be sent via:
Common Ground Carrier, such as UPS Ground, FedEx Ground, SAIA, FedEx Freight, etc.

Precautions for Packing and Shipping:

Shipments that are sent by LTL Truck will need prior notification by contacting Dan Huth via phone: 859-394-8316 or email: dan.huth@ctlus.com.

Shipping address:

KYOCERA Toner Container Recycling Program
2051 Meridian Place
Hebron, KY 41048

If necessary, use bubble wrap or old newspaper to cushion the materials in the original packaging. This will prevent damage during shipping.

All shipping costs will be incurred by the customer. There is no charge for the recycling.

Please note: The KYOCERA Document Solutions America has Electronic Waste Recycling Program for its products which operates in accordance with all 50 states recycling laws.
Kyocera's Recycling program is nationwide in US.

Kyocera and The Environment

If you should have any questions regarding KYOCERA's Toner Container Recycling Program, please feel free to contact KYOCERAç—´ Customer Service at 1-866-596-2372 or email us at support@da.kyocera.com.

Thank you for your participation in the Kyocera Recycling Program!

4.7.2.1 Public Disclosure of Key Environmental Aspects

Since the foundation of the company and based on the corporate motto: "Respect the Divine and Love People", the Kyocera Group has focused all corporate activities on three pillars of Living Together-- Coexisting with Our Community, Coexisting with Global Society, and Coexisting with Nature. Kyocera engages in environmental management to achieve sustainable corporate development, while pursuing the coexistence of ecological and economic goals.

Our aim is to grow together with society by constantly striving to provide even better products and services, while responding to the needs of society through environmental preservation and social contributions.

Kyocera's key environmental aspects are as follows; Greenhouse Gas Emissions, Water, Waste and Toxics.
The following section identifies the data for each aspect.

1.Greenhouse Gas Emission (Scoop 1,2)

Boundary: Major R&D and Production companies(Unit : t-CO2)
Results
2014 2015
Scoop 1 3,403 3,455
Scoop 2 44,006 43,511

We calculated the greenhouse gas emissions based on a GHG protocol (WRI/WBCSD).

2.Water

2014 2015
Total amount of water use by source (Unit : m3) Industrial water 366,550 367,870
City water 74,153 72,649
Groundwater 36,512 34,163
Total 477,215 474,682
Total amount of water recycled (Unit : m3) Total amount of water recycled 11,500 11,453
Total amount of water discharge (Unit : m3) River 29,119 23,685
Sewge 372,384 370,192
Total amount of water discharge by quality River Average_BOD 4 mg/L 5 mg/L
Average_SS 3 mg/L 2 mg/L
Sewge Average_BOD 30 mg/L 48 mg/L
Average_SS 24 mg/L 43 mg/L

3.Waste

(Unit : kg)
2014 2015
Waste Total amount of solid waste generation 1,022,232 704,697
Amount of recycling 1,017,562 703,147
Amount of landfill 4,670 1,550

We calculated the greenhouse gas emissions based on a GHG protocol (WRI/WBCSD).

4.Toxics

2015 List of chemical substances subjected to the PRTR Act (Unit : kg)
Directive No. Total handling amount Total handling amount Atmospheric emissions amount Public waterway emission s amount Soil system emission
18 Aniline 0 0 0 0
30 Linear alkylbenzenesulfonate and the chemical compound 11,014 0 0 0
31 Antimony and the chemical compound 2,448 0 0 0
82 Silver and its water-soluble compounds 0 0 0 0
125 Chlorobenzene 0 0 0 0
127 Chloroform 165 8 0 0
203 Diphenylamine 127 0 0 0
232 N,N- dimethylformamide 8 0 0 0
300 Toluene 111 5 0 0
305 Lead compound 1 0 0 0
384 1- bromopropane 37 37 0 0
392 n- hexane 218 10 0 0
407 Poly (oxyethylene) = alkylether 0 0 0 0
410 Poly (oxyethylene) = nonylphenyl ether 2 0 2 0
412 Manganese and the chemical compound 233 0 0 0
2014 List of chemical substances subjected to the PRTR Act (Unit : kg)
Directive No. Total handling amount Total handling amount Atmospheric emissions amount Public waterway emission s amount Soil system emission
30 Linear alkylbenzenesulfonate and the chemical compound 15,608 0 0 0
31 Antimony and the chemical compound 2,589 0 0 0
125 Chlorobenzene 0 0 0 0
127 Chloroform 146 7 0 0
151 1,3- dioxolane 0 0 0 0
203 Diphenylamine 151 0 0 0
232 N,N- dimethylformamide 2 0 0 0
300 Toluene 39 1 0 0
305 Lead compound 1 0 0 0
384 1- bromopropane 34 34 0 0
392 n- hexane 119 5 0 0
407 Poly (oxyethylene) = alkylether 1 0 0 0
410 Poly (oxyethylene) = nonylphenyl ether 4 0 1 0
412 Manganese and the chemical compound 134 0 0 0

4.8.4.1 Provision of take-back service for packaging

Kyocera Toner Container, Product and Packaging Recycling Program

Kyocera's Recycling Program provides a convenient disposal solution for environmentally conscious customers that want to recycle their Kyocera toner and waste containers, designated Kyocera products and Kyocera product & consumable packaging, but cannot do so within their local community.
Kyocera strongly encourages recycling locally when possible, and environmentally friendly packaging to limit the burden on the environment.

All Kyocera manufactured components mentioned above may now be shipped to the Kyocera Recycle Center in Hebron, Kentucky for recycling:

Toner Container Shipments that are sent by Regular United States Mail, Fedex or UPS:

KYOCERA Toner Container Recycling Program
2051 Meridian Place
Hebron, KY 41048

Instructions on How to Return Toner Containers or Waste Toner Containers:

Use only the carton provided with your new, replacement Toner or Waste Container. Do not use any other packaging.

Place the used Toner Container or Waste Container in the plastic bag provided in the replacement packaging and seal it. Place the plastic bag in the carton and seal it with tape. If a plastic bag is not provided, cover the waste container opening with the seal provided on the container.

Product and Packaging Shipments are required to be sent via:
Common Ground Carrier, such as UPS Ground, FedEx Ground, SAIA, FedEx Freight, etc.

Precautions for Packing and Shipping:

Shipments that are sent by LTL Truck will need prior notification by contacting Dan Huth via phone: 859-394-8316 or email: dan.huth@ctlus.com.

Shipping address:

KYOCERA Toner Container Recycling Program
2051 Meridian Place
Hebron, KY 41048

If necessary, use bubble wrap or old newspaper to cushion the materials in the original packaging. This will prevent damage during shipping.

All shipping costs will be incurred by the customer. There is no charge for the recycling.

Please note: The KYOCERA Document Solutions America has Electronic Waste Recycling Program for its products which operates in accordance with all 50 states recycling laws.
Kyocera's Recycling program is nationwide in US.

Kyocera and The Environment

If you should have any questions regarding KYOCERA's Toner Container Recycling Program, please feel free to contact KYOCERAç—´ Customer Service at 1-866-596-2372 or email us at support@da.kyocera.com.

Thank you for your participation in the Kyocera Recycling Program!

4.9.1.1 Allow use of general office paper with renewable content, recycled content, and that is chlorine free

KYOCERA devices are compatible with general office paper made from renewable content, pre and post-consumer recycled content as well as chlorine free paper.

4.9.2.1 Preventing the use of Non-OEM cartridges and non-OEM containers

Kyocera devices will not prevent the use of non-genuine toner containers. However, Kyocera strongly recommends that customers use only Kyocera-genuine toner to provide superior productivity, reliability and image quality. In the event that a customer uses non-genuine toner in Kyocera devices, the 3 year warranty will be considered void.

4.9.3.1 Provision of take-back and end-of-life management for cartridges and containers

Kyocera Toner Container, Product and Packaging Recycling Program

Kyocera's Recycling Program provides a convenient disposal solution for environmentally conscious customers that want to recycle their Kyocera toner and waste containers, designated Kyocera products and Kyocera product & consumable packaging, but cannot do so within their local community.
Kyocera strongly encourages recycling locally when possible, and environmentally friendly packaging to limit the burden on the environment.

All Kyocera manufactured components mentioned above may now be shipped to the Kyocera Recycle Center in Hebron, Kentucky for recycling:

Toner Container Shipments that are sent by Regular United States Mail, Fedex or UPS:

KYOCERA Toner Container Recycling Program
2051 Meridian Place
Hebron, KY 41048

Toner Container Shipments that are sent by LTL Truck:

KYOCERA Toner Container Recycling Program
2051 Meridian Place
Hebron, KY 41048

Instructions on How to Return Toner Containers or Waste Toner Containers:

Use only the carton provided with your new, replacement Toner or Waste Container. Do not use any other packaging.

Place the used Toner Container or Waste Container in the plastic bag provided in the replacement packaging and seal it. Place the plastic bag in the carton and seal it with tape. If a plastic bag is not provided, cover the waste container opening with the seal provided on the container.

Precautions for Packing and Shipping:

Shipments that are sent by LTL Truck will need prior notification by contacting Dan Huth via phone: 859-394-8316 or email: dan.huth@ctlus.com.

The data below is based on the actual performance of recovery and recycle from 9/1/2015 through 6/30/2016

a) Total tonnage of cartridges and containers and Toner collected annually: 9.4 (metric tons)

b) Total tonnage of materials sent to each of the following end-of-life management methods as a proportion of total collected weight of cartridges and containers and Toner

Program Totals (metric tons) Plastic (metric tons) Toner (metric tons)
- Reuse of components 0 0 0
- Materials recycling 4.95 2.3 0.69
- Waste-to-energy 2.14 0.34 0.23
- Material in storage, pending processing 2.31 0 0
- Incineration 0 0 0

(incineration cannot be used for registered or formerly registered products)

- Landfill 0 0 0

Product and Packaging Shipments are required to be sent via:
Common Ground Carrier, such as UPS Ground, FedEx Ground, SAIA, FedEx Freight, etc.

Precautions for Packing and Shipping:

Shipments that are sent by LTL Truck will need prior notification by contacting Dan Huth via phone: 859-394-8316 or email: dan.huth@ctlus.com.

Shipping address:

KYOCERA Toner Container Recycling Program
2051 Meridian Place
Hebron, KY 41048

If necessary, use bubble wrap or old newspaper to cushion the materials in the original packaging. This will prevent damage during shipping.

All shipping costs will be incurred by the customer. There is no charge for the recycling.

Please note: The KYOCERA Document Solutions America has Electronic Waste Recycling Program for its products which operates in accordance with all 50 states recycling laws.
Kyocera's Recycling program is nationwide in US.

Kyocera and The Environment

If you should have any questions regarding KYOCERA Toner Container Recycling Program, please feel free to contact KYOCERA Customer Service at 1-866-596-2372 or email us at support@da.kyocera.com.

Thank you for your participation in the Kyocera Recycling Program!

4.9.4.1 Documentation that the cartridge or container not designed to prevent its reuse and recycling

Our toner container is not designed to prevent its reuse and recycling.

4.7.2.2 Public disclosure of supply chain toxics

Tha following information comprises the toxic release data, listed in Japanese Pollutant Release and Transfer Regigter (PRTR), from suppliers for the following parts/components contained within one EPEAT registered product;

- Unpopulated printed circuit board
- Display
- Integrated circuit/semiconductor

Information, including calculations, of the substances included in this disclosure was gathered from the following website of the National Institute of Technology and Evaluation (NITE), a Japanese public agency, and/or from supplier investigations. http://www.prtr.nite.go.jp/prtr/prtr-kaizi.html

YEAR 2014 Lits of PRTR Chemical Substances (From April 2014 to March 2015)
Category Supplier Substance specified by Japanese PRTR Releases (kg/yr) Transfer (kg/yr)
CAS No. Name AIR Emission WATER Bodies LAND ON-SITE Landfills POTWs WASTE
Unpopulated Printed Circuit Board Supplier A - Inorganic cyanide compounds except comples salts and cyanates 0 0 0 0 14 0
7440-02-0 Nickel 0 0 0 0 420 0
50-00-0 Formaldehyde 550 0 0 0 0 0
Unpopulated Printed Circuit Board Supplier B - Lead compounds 0 0 0 0 0 5
Unpopulated Printed Circuit Board Supplier C - Lead compounds 0 0 0 0 0 5
Display Supplier D None to be reported
Display Supplier E None to be reported
Integrated Circuit/Semiconductor Supplier F 141-43-5 2-aminoethanol 0 0 0 0 0 50,000
127-19-5 N,N-Dimethylacetamide 0 0 0 0 0 100,000
120-80-9 Catechol 0 0 0 0 0 4,200
- Copper salts water-soluble, except complex salts 0 0 0 0 0 4,000
- Hydrogen fluoride and its water-soluble salts 80 15,000
7705-08-0 Ferric chloride 0 0 0 0 0 0
- Water-soluble salts of peroxodisfuric acid 0 0 0 0 0 0
Integrated Circuit/Semiconductor Supplier G - Antimony and its compounds 0 0 0 0 0 1,800
100-41-4 Ethylbenzene 800 0 0 0 0 400
1330-20-7 Xylene 1,200 0 0 0 0 1,200
- Lead compounds 0 0 0 0 0 40
- Hydrogen fluoride and its water-soluble salts 300 0 0 0 0 0
7705-80-9 Ferric chloride 0 0 0 0 0 0
7440-02-0 Nickel 0 0 0 0 0 0
Integrated Circuit/Semiconductor Supplier H None to be reported

POTWWs; Publically owned treatment works

YEAR 2015 Lits of PRTR Chemical Substances (From April 2015 to March 2016)
Category Supplier Substance specified by Japanese PRTR Releases (kg/yr) Transfer (kg/yr)
CAS No. Name AIR Emission WATER Bodies LAND ON-SITE Landfills POTWs WASTE
Unpopulated Printed Circuit Board Supplier A - Inorganic cyanide compounds except comples salts and cyanates 0 0 0 0 12 0
7440-02-0 Nickel 0 0 0 0 300 0
50-00-0 Formaldehyde 400 0 0 0 0 0
Unpopulated Printed Circuit Board Supplier B - Lead compounds 0 0 0 0 0 2
Unpopulated Printed Circuit Board Supplier C - Lead compounds 0 0 0 0 0 2
Display Supplier D None to be reported
Display Supplier E None to be reported
Integrated Circuit/Semiconductor Supplier F 141-43-5 2-aminoethanol 0 0 0 0 0 40,000
127-19-5 N,N-Dimethylacetamide 0 0 0 0 0 30,000
120-80-9 Catechol 0 0 0 0 0 3,500
- Copper salts water-soluble, except complex salts 0 0 0 0 0 3,200
- Hydrogen fluoride and its water-soluble salts 70 12,000
Integrated Circuit/Semiconductor Supplier G - Antimony and its compounds 0 0 0 0 0 1,200
100-41-4 Ethylbenzene 800 0 0 0 0 400
1330-20-7 Xylene 500 0 0 0 0 1,000
- Lead compounds 0 0 0 0 0 30
- Hydrogen fluoride and its water-soluble salts 250 0 0 0 0 0
95-63-6 1,2,4-Trimethylbenzene 1,000 0 0 0 0 0
108-67-8 1,3,5-Trimethylbenzene 500 0 0 0 0 0
90-12-0 1-Methylnaphthalene 500 0 0 0 0 0
Integrated Circuit/Semiconductor Supplier H None to be reported

POTWWs; Publically owned treatment works

4.9.3.2 Manufacturer recycles or reuses toner material collected through its cartridge and container take-back program

Kyocera Toner Container, Product and Packaging Recycling Program

Kyocera's Recycling Program provides a convenient disposal solution for environmentally conscious customers that want to recycle their Kyocera toner and waste containers, designated Kyocera products and Kyocera product & consumable packaging, but cannot do so within their local community.
Kyocera strongly encourages recycling locally when possible, and environmentally friendly packaging to limit the burden on the environment.

All Kyocera manufactured components mentioned above may now be shipped to the Kyocera Recycle Center in Hebron, Kentucky for recycling:

Toner Container Shipments that are sent by Regular United States Mail, Fedex or UPS:

KYOCERA Toner Container Recycling Program
2051 Meridian Place
Hebron, KY 41048

Toner Container Shipments that are sent by LTL Truck:

KYOCERA Toner Container Recycling Program
2051 Meridian Place
Hebron, KY 41048

Instructions on How to Return Toner Containers or Waste Toner Containers:

Use only the carton provided with your new, replacement Toner or Waste Container. Do not use any other packaging.

Place the used Toner Container or Waste Container in the plastic bag provided in the replacement packaging and seal it. Place the plastic bag in the carton and seal it with tape. If a plastic bag is not provided, cover the waste container opening with the seal provided on the container.

Precautions for Packing and Shipping:

Shipments that are sent by LTL Truck will need prior notification by contacting Dan Huth via phone: 859-394-8316 or email: dan.huth@ctlus.com.

The data below is based on the actual performance of recovery and recycle from 9/1/2015 through 6/30/2016

a) Total tonnage of cartridges and containers and Toner collected annually: 9.4 (metric tons)

b) Total tonnage of materials sent to each of the following end-of-life management methods as a proportion of total collected weight of cartridges and containers and Toner

Program Totals (metric tons) Plastic (metric tons) Toner (metric tons)
- Reuse of components 0 0 0
- Materials recycling 4.95 2.3 0.69
- Waste-to-energy 2.14 0.34 0.23
- Material in storage, pending processing 2.31 0 0
- Incineration 0 0 0

(incineration cannot be used for registered or formerly registered products)

- Landfill 0 0 0

Product and Packaging Shipments are required to be sent via:
Common Ground Carrier, such as UPS Ground, FedEx Ground, SAIA, FedEx Freight, etc.

Precautions for Packing and Shipping:

Shipments that are sent by LTL Truck will need prior notification by contacting Dan Huth via phone: 859-394-8316 or email: dan.huth@ctlus.com.

Shipping address:

KYOCERA Toner Container Recycling Program
2051 Meridian Place
Hebron, KY 41048

If necessary, use bubble wrap or old newspaper to cushion the materials in the original packaging. This will prevent damage during shipping.

All shipping costs will be incurred by the customer. There is no charge for the recycling.

Please note: The KYOCERA Document Solutions America has Electronic Waste Recycling Program for its products which operates in accordance with all 50 states recycling laws.
Kyocera's Recycling program is nationwide in US.

Kyocera and The Environment

If you should have any questions regarding KYOCERA Toner Container Recycling Program, please feel free to contact KYOCERA Customer Service at 1-866-596-2372 or email us at support@da.kyocera.com.

Thank you for your participation in the Kyocera Recycling Program!

4.9.3.3 Provision of take-back and end-of-life management for cartridges and containers

Kyocera Toner Container, Product and Packaging Recycling Program

Kyocera's Recycling Program provides a convenient disposal solution for environmentally conscious customers that want to recycle their Kyocera toner and waste containers, designated Kyocera products and Kyocera product & consumable packaging, but cannot do so within their local community.
Kyocera strongly encourages recycling locally when possible, and environmentally friendly packaging to limit the burden on the environment.

All Kyocera manufactured components mentioned above may now be shipped to the Kyocera Recycle Center in Hebron, Kentucky for recycling:

Toner Container Shipments that are sent by Regular United States Mail, Fedex or UPS:

KYOCERA Toner Container Recycling Program
2051 Meridian Place
Hebron, KY 41048

Toner Container Shipments that are sent by LTL Truck:

KYOCERA Toner Container Recycling Program
2051 Meridian Place
Hebron, KY 41048

Instructions on How to Return Toner Containers or Waste Toner Containers:

Use only the carton provided with your new, replacement Toner or Waste Container. Do not use any other packaging.

Place the used Toner Container or Waste Container in the plastic bag provided in the replacement packaging and seal it. Place the plastic bag in the carton and seal it with tape. If a plastic bag is not provided, cover the waste container opening with the seal provided on the container.

Precautions for Packing and Shipping:

Shipments that are sent by LTL Truck will need prior notification by contacting Dan Huth via phone: 859-394-8316 or email: dan.huth@ctlus.com.

The data below is based on the actual performance of recovery and recycle from 9/1/2015 through 6/30/2016

a) Total tonnage of cartridges and containers and Toner collected annually: 9.4 (metric tons)

b) Total tonnage of materials sent to each of the following end-of-life management methods as a proportion of total collected weight of cartridges and containers and Toner

Program Totals (metric tons) Plastic (metric tons) Toner (metric tons)
- Reuse of components 0 0 0
- Materials recycling 4.95 2.3 0.69
- Waste-to-energy 2.14 0.34 0.23
- Material in storage, pending processing 2.31 0 0
- Incineration 0 0 0

(incineration cannot be used for registered or formerly registered products)

- Landfill 0 0 0

Product and Packaging Shipments are required to be sent via:
Common Ground Carrier, such as UPS Ground, FedEx Ground, SAIA, FedEx Freight, etc.

Precautions for Packing and Shipping:

Shipments that are sent by LTL Truck will need prior notification by contacting Dan Huth via phone: 859-394-8316 or email: dan.huth@ctlus.com.

Shipping address:

KYOCERA Toner Container Recycling Program
2051 Meridian Place
Hebron, KY 41048

If necessary, use bubble wrap or old newspaper to cushion the materials in the original packaging. This will prevent damage during shipping.

All shipping costs will be incurred by the customer. There is no charge for the recycling.

Please note: The KYOCERA Document Solutions America has Electronic Waste Recycling Program for its products which operates in accordance with all 50 states recycling laws.
Kyocera's Recycling program is nationwide in US.

Kyocera and The Environment

If you should have any questions regarding KYOCERA Toner Container Recycling Program, please feel free to contact KYOCERA Customer Service at 1-866-596-2372 or email us at support@da.kyocera.com.

Thank you for your participation in the Kyocera Recycling Program!

EPEAT

(C)2017 KYOCERA Document Solutions Inc.