Kyocera Document Solutions seeks to protect its products and technologies through the acquisition of intellectual property rights for research achievements. We promote intellectual property activities, focusing on the promotion of environment-related inventions and anti-counterfeiting measures.
We explore environmental themes based on our original ECOSYS concept and actively discover technologies and ideas proposed in the product development stage, such as long-life technologies and other environmentally conscious technologies such as those relating to energy-saving and noise-reduction.
We believe that our intellectual property rights activities not only enhance user convenience, but also meet the growing consumer demand for environmentally conscious products.
In recent years, we have received a number of reports of product malfunctions suspected of having been due to counterfeit toner containers, sales of which have been detected in various markets around the world.
Manufacturing and selling counterfeit products are illegal acts that violate our intellectual property rights and also extremely inconvenience customers who purchased items because they trust our quality.
To protect our customers from counterfeit products and to ensure that our customers feel safe when using our products, we are taking various measures to eliminate counterfeit products.
By asking manufacturers or distributors of counterfeit products to pledge never to handle counterfeit products in the future, and at the same time to dispose of such products or disclose the identities of the suppliers and on occasion requesting law-enforcement agencies to crack down on fake products or punish those who handle them, we are working to prevent the spread of counterfeit products.
We are working hard to convince customs authorities to stop the import and export of counterfeit products at the borders.
To increase the effectiveness of the crackdown on counterfeit products, we provide explanations to customs officials regarding how to determine whether a toner container is genuine or counterfeit.
We have attached hologram seals to our toner containers to help distinguish genuine from counterfeit products.