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Service Information

[Notice of Restoration] Partial Service Outage for Kyocera Cloud Print and Scan

Kyocera Cloud Print and Scan
Publication Date and Time : April 23, 2026, 3:00pm (JST)
We are pleased to inform that Kyocera Cloud Print and Scan has recovered from some functionality issues.

Service Outage Period

2026-04-22 6:00 AM UTC - 2026-04-23 12:21 AM UTC

Scope of Impact

The following issues occurred in some Asian region.
  • Desktop Client could not be downloaded.
  • Print job could not be uploaded from the web browser.
  • Scanning and printing from the HyPAS application could not be performed.

Cause

The server configuration file had an issue.

Current Status

The server configuration file has been modified and the incidents have been resolved.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.