[Notice of Restoration] Notice of Partial Service Outage for Kyocera Cloud Print and Scan
Kyocera Cloud Print and Scan
Publication Date and Time : July 10, 2026, 5:00pm (JST)
Last Updated : July 24, 2026, 2:00pm (JST)
We are pleased to inform you that, following a software version upgrade, the report feature issue affecting the Provider Portal in the Europe, Asia, and Australia regions, which was announced on July 10, 2026, has been resolved.
Scope of Impact
The following issues occurred for customers using the Provider Portal in the Europe, Asia, and Australia regions:
- Report creation could fail when using the reporting feature in the Provider Portal.
- Report export processes did not complete successfully after being initiated.
Corrective Action
A software version upgrade was performed to resolve the issue.
Current Status
The report creation and report export features are now operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.
