Special Arrangement for Services Delivery During the Outbreak Situation

February 28, 2022

Dear Customer,

In view of the current COVID-19 outbreak situation, and to minimize the risk of the virus spreading in the community, KYOCERA Document Solutions Hong Kong Limited introduces special arrangements for its services. The following will be effective from Febuary 28, 2022(Monday), until further notice:

“Service operation special arrangement”

KYOCERA Document Solutions Hong Kong Limited follows the government's epidemic prevention advice, our operation will be adjusted. Hotline service/toner delivery/machine repair service remains available in limited capacity and longer waiting period may be encountered. Customers can also reach us via:

- Email: cs-servicehotline@dhk.kyocera.com

- Hotline: 2429 7421

Please bear with us on any service delay during this critical period. We will closely monitor the epidemic situation, review and adjust the arrangement in due course.

We are sorry for any inconvenience caused.

Yours Sincerely,

KYOCERA Document Solutions Hong Kong Limited

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