This page presents various accessibility examples of our product.
Features with special attention to vision, hearing, physical function, and recognition are indicated by the following icons:
* Our product does not provide accessibility to all people. Only the features with special attention to the users
explained above, are indicated by these icons.
We will continue to make improvements to serve the convenience of more users.
User-centered design
We wish to contribute to the business of customers by offering user-friendly document devices and services to as many people as possible.
We develop products based on the user-centered design process in order to deeply understand each customer and offer better products and services. This process consists of survey, planning, design, and evaluation. The repetition of this process allows us to identify challenges, including slight dissatisfaction that customers feel and concerns that customers have not noticed yet. This is a product development approach that implements improvements from various perspectives.
Through this activity, we promote the development of products that meet the needs of more customers.
Information about the usage and use problems of document devices is collected from sales and market support sites, call centers, and customer surveys, and is analyzed to identify and prioritize challenges to be solved.
Planners, designers, and engineers discuss the challenges identified through surveys, to find the ideal products and their implementation methods. Experts in various fields engage in discussions depending on the theme of the challenge.
To commercialize the planned products, development team members, including designers and engineers, work together on product design. Furthermore, the designed products are reviewed based on user friendliness guidelines and check lists to bring them to perfection.
Simulation and product evaluation are carried out to verify if targets are achieved and new challenges are not caused. Customers and in-house monitors also participate in this verification. If there are problems, the product goes through the previous steps for reexamination.
For more accessibility examples,
please see the "Usability & accessibility guide (PDF)" and "Accessibility Feature List (PDF)".