Home > Sustainability > KYOCERA Document Solutions' CSR > Stakeholder Engagement
Stakeholder Engagement
To understand societal needs and fulfill them, we have improved our communication with stakeholders in order to make decisions based on their opinions.
| Stakeholder | Purpose | Method |
|---|---|---|
Customers |
We strive to improve customer satisfaction by providing higher quality products and services. |
- Customer support services |
Employees |
We work to build an environment in which all employees can work with vitality based on our Management Rationale: "To provide opportunities for the material and intellectual growth of all our employees, and through our joint efforts, contribute to the advancement of society and humankind." |
- Conduct workplace vibrancy surveys |
Business associates |
We demand fair, transparent dealings with business associates and promote sustainable growth with partners to fulfill our social responsibilities concerning human rights, labor and environmental protection. |
- Dialogue through our procurement activities |
Local communities |
In recognition of the fact that companies serve as members of society, we fulfill our responsibility as corporate citizens to support the development of local communities not only through our business but also through various social contribution activities. |
- Social contribution activities |
Dialogue with Local Communities
The Kyocera Group (in Japan) has been holding regular reporting meetings on CSR initiatives since FY 2005 to further increase two-way communication with local communities, one of our important stakeholders. We report on the economic, social, and environmental activities of the Kyocera Group and each site, and exchange opinions on CSR initiatives in areas such as human rights, labor, health and safety, the environment, fair trade, and ethics at the meeting.
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